Reach your full trading potential

1. INTRODUCTION

Just Global Markets (MU) Limited, having its address at Silicon Avenue, 40 Cybercity The Cyberati Lounge, C/o Credentia International Management Ltd, Ground Floor, The Catalyst 72201 Ebène, Mauritius, a company regulated by the Mauritius Financial Services Commission (“FSC”) under Investment Dealer’s License № GВ22200881 (hereinafter referred to as the “Company”) collects, uses and manages the personal information received from Clients, in connection with the provision of services.

We understand the importance of privacy and take the necessary steps to ensure that all personal data entrusted to us is securely managed. In accordance with the Mauritius Data Protection Act 2017, we commit to treating your information with the utmost care and responsibility.

Protecting Client data is a core priority. We do not allow any unauthorized access to personal or financial details, nor do we share, sell, or disclose this information to any third parties under any circumstances. Our Company upholds a strong policy of confidentiality, ensuring that your data is safe from misuse or exposure.

2. INFORMATION COLLECTION AND REGISTRATION PROCESS

By registering an account with Just Global Markets (MU) Limited, you agree to all the terms and conditions set forth in this Privacy Policy.

To begin the account creation process, you are required to provide certain personal information through our website and/or Mobile Application. This includes, but is not limited to, your full name, date of birth, country of residence, complete address, phone number, and city code. These details must be submitted via the Personal Area during registration. Please note that submitting this information is a mandatory requirement for establishing a business relationship with the Company.

The information you provide may also be used to send you relevant updates and notifications regarding our services. Ultimately, the information you provide remains your property, and we handle it with respect.

3. TYPES OF PERSONAL DATA WE COLLECT

The personal data we gather from you includes:

• Identity and Contact Information: This includes details you provide during the registration process, such as your full name, date of birth, address, phone number, and city code.
• Documents for Verification: In order to verify your identity and address, we may request official documents such as a passport, national ID card, driver’s license, or similar identification. You may also need to provide documents confirming your address, such as utility bills (gas, electricity, etc.), a bank statement, or other government-issued documents. For further details, refer to our Anti-Money Laundering (AML) Policy.
• Transaction-related Documents: In certain cases, we may require proof of money transfers, such as a bank transfer receipt or similar documents, as part of the verification process.
• Additional Identifying Information: Any other data that may be legally required to verify your identity or comply with regulations.

Please be aware that if you choose not to provide some of the requested information, certain services may not be available to you.

4. HOW WE USE YOUR INFORMATION?

The details you provide are essential for offering you high-quality services. For instance, your contact information may be used by JustMarkets Trader to reach out to you in urgent situations or to notify you about important updates and changes.

By submitting your personal information, you also help confirm your Personal Area, which plays a key role in ensuring compliance with our Anti-Money Laundering (AML) policy.

Your data is used for various purposes, including:

• Verifying Identity: To authenticate your identity and to assist with the creation of trading and/or partnership accounts.
• Service Communication: To notify you of any new products, services, or updates available through JustMarkets Trader.
• Account Maintenance: To update and manage our customer database, and to analyze user data to improve the overall quality of our offerings.
• Compliance with Laws: To ensure that we meet all legal and regulatory requirements.
• Contract Fulfillment: To perform the obligations specified in our agreements with you.
• Marketing: To tailor marketing campaigns and improve the relevance of our communications to you.

By providing your information to JustMarkets Trader, you agree to the use of your data as described. Your consent is a prerequisite for accessing and using our services.

5. SECURITY OF PERSONAL INFORMATION

JustMarkets Trader takes the security of your personal information seriously. We employ advanced technology and strict security measures to protect your data from accidental loss, unauthorized access, alteration, or disclosure. Our team follows rigorous standards to ensure the safe transfer of information within our organization.

Access to your personal data is restricted to employees who need it for specific business purposes. Only designated staff members, such as account managers or verification officers, have full access to sensitive client data.

We use SSL encryption to protect all information and data access. If you are provided with a password to access certain areas of our website and/or Mobile Application, it is your responsibility to keep it secure. JustMarkets Trader will never ask you to share your password.

We are committed to maintaining strong organizational, physical, and technical safeguards to protect your personal data. In case of a data breach involving unauthorized access or disclosure of your personal data, we will promptly notify you and the appropriate regulatory authorities.

6. RETENTION OF PERSONAL DATA 

JustMarkets Trader will retain your personal data for a period of 7 years. After this time, we reserve the right to delete any personal information we have collected from you, once we determine that it is no longer required for the purposes it was initially gathered.

In certain circumstances, we may keep your data for longer than 7 years if necessary for legal, regulatory, or technical reasons. When the data is no longer needed, we will either securely destroy, delete, or anonymize it in a manner that prevents reconstruction or recovery.

7. DISCLOSURE OF YOUR INFORMATION TO THIRD PARTIES

JustMarkets Trader may disclose your personal information to third parties under the following circumstances:

• Affiliates and Partners: We may share your data with our affiliates, partners, or other entities we collaborate with to deliver our services.
• Service Providers: We may provide your personal information to third-party service providers who support us in running our business, such as vendors, consultants, or other agents.
• Legal and Regulatory Compliance: We may disclose your information to regulatory bodies, law enforcement authorities, or other legal entities as required by law or to comply with legal proceedings.
• Business Transactions: If JustMarkets Trader is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

Additionally, by using our services, you consent to the sharing of your personal data with third parties for verification purposes, and in the event of a business transaction, personal data may be considered a part of the assets transferred.

8. UPDATING YOUR PERSONAL INFORMATION 

Because the Company assumes that all the information is full and relevant, the Company asks the Client to notify the Company of any changes in the personal data via the appropriate forms of the Personal Area.

9. CLIENT RIGHTS REGARDING PERSONAL INFORMATION

As a client, you have the following rights related to the collection, use, and management of your personal data:

a) Right to Be Informed and Right to Access:
We are committed to informing you about how we process your personal data. This Privacy Policy outlines our practices, and we’ve made an effort to make it clear and easy to understand. If you have any questions or need further information, please contact us at [email protected].

b) Right to Rectification:
If you believe that any personal data we hold about you is incorrect or incomplete, you have the right to request corrections. You can inform us at any time by sending an email with updated details.

c) Right to Restrict Processing:
You can request us to limit the processing of your personal data in certain situations, such as if you dispute the accuracy of the data or object to how we are using it.

d) Right to Data Portability:
You have the right to request the personal data you’ve provided to us in a structured, commonly used, and machine-readable format, and to transfer it to another service provider if you wish.

e) Right to Object:
You can request us to stop processing your personal data in certain circumstances. Additionally, if you receive marketing emails from us, you can easily opt out by clicking the unsubscribe link at the bottom of the email or by contacting us directly.

f) Right to Erasure:
You have the right to request the deletion of your personal data in certain situations, such as when we no longer need it for the purpose it was collected or if you withdraw your consent. However, please note that we may be legally required to retain certain data, and such requests will be subject to applicable retention laws.

g) Right to Refuse:
You have the right to refuse to provide personal data if required by law, though this may prevent us from providing certain services to you. If you choose to withdraw your consent or refuse to provide necessary data, we may not be able to continue offering our services or information you’ve requested.

To exercise any of these rights or for further inquiries, please contact us at [email protected].

10. CHANGES TO THIS POLICY

JustMarkets Trader reserves the right to update this Privacy Policy periodically to reflect changes in our services, technologies, business practices, or legal requirements.

Whenever we update this policy, we will post the revised version on our website and/or in Mobile Application and notify clients of the changes, either through an announcement on our website or by sending an email.